/* Local copy of the public FAQ component's class contract; no third-party assets. */
.ots-public-assistant { width: 210px; flex: 0 0 auto; color: #102b3e; font-family: inherit; font-size: 14px; line-height: 1.4; }
.ots-public-assistant:not(.is-ready) { display: none; }
.ots-public-assistant *, .ots-public-assistant *::before, .ots-public-assistant *::after { box-sizing: border-box; }
.ots-public-assistant button, .ots-public-assistant input, .ots-public-assistant a { font-family: inherit; }
.ots-public-assistant__toggle {
  width: 100%; min-height: 94px; display: grid; grid-template-columns: 56px minmax(0, 1fr);
  align-items: center; gap: 8px; padding: 10px; border: 1px solid #ccdfef; border-bottom: 4px solid #ffd166;
  border-radius: 16px; background: #fff; color: #061f35; text-align: left; cursor: pointer;
  box-shadow: 0 8px 24px rgba(3,23,40,.2); line-height: 1.25;
}
.ots-public-assistant__toggle:hover { border-color: #078dc7; border-bottom-color: #ffd166; background: #f5fbff; }
.ots-public-assistant__mascot { display: block; width: 56px; height: 56px; }
.ots-public-assistant__invitation { min-width: 0; }
.ots-public-assistant__invitation strong, .ots-public-assistant__invitation span, .ots-public-assistant__invitation small { display: block; }
.ots-public-assistant__invitation strong { font-size: 12px; font-weight: 850; color: #061f35; }
.ots-public-assistant__invitation span { margin-top: 4px; font-size: 14px; font-weight: 850; color: #078dc7; }
.ots-public-assistant__invitation small { margin-top: 3px; font-size: 11px; color: #52677f; }
.ots-public-assistant__panel {
  position: fixed; z-index: 60; top: 16px; right: calc(var(--hub-controls-width) + 28px);
  width: min(390px, calc(100vw - var(--hub-controls-width) - 56px));
  height: min(610px, calc(100vh - 32px)); height: min(610px, calc(100dvh - 32px));
  display: flex; flex-direction: column; min-height: 0; overflow-y: auto;
  border: 1px solid #ccdfef; border-radius: 20px; background: #fff; color: #152238;
  box-shadow: 0 18px 50px rgba(3,23,40,.28); font-size: 14px; line-height: 1.45;
}
.ots-public-assistant__panel[hidden] { display: none; }
.ots-public-assistant__header { display: flex; flex: 0 0 auto; align-items: center; justify-content: space-between; gap: 12px; padding: 14px; color: #fff; background: linear-gradient(135deg, #061f35, #0f4c81); }
.ots-public-assistant__header strong, .ots-public-assistant__header span { display: block; }
.ots-public-assistant__header strong { font-size: 17px; }
.ots-public-assistant__header span { margin-top: 3px; font-size: 11px; color: #d7edf8; }
.ots-public-assistant__close { flex: 0 0 40px; width: 40px; height: 40px; border: 1px solid #8bb9d6; border-radius: 50%; background: transparent; color: #fff; font-size: 26px; cursor: pointer; }
.ots-public-assistant__messages { flex: 1 1 auto; min-height: 80px; overflow-y: auto; padding: 14px; background: #f4f8fc; overscroll-behavior: contain; }
.ots-public-assistant__message { display: flex; flex-direction: column; align-items: flex-start; margin-bottom: 12px; }
.ots-public-assistant__message.is-user { align-items: flex-end; }
.ots-public-assistant__bubble { max-width: 100%; padding: 10px 12px; border: 1px solid #ccdfef; border-radius: 14px 14px 14px 4px; background: #fff; overflow-wrap: anywhere; white-space: pre-line; }
.ots-public-assistant__message.is-user .ots-public-assistant__bubble { color: #fff; background: #0f4c81; border-color: #0f4c81; border-radius: 14px 14px 4px 14px; }
.ots-public-assistant__actions, .ots-public-assistant__suggestions { display: flex; flex-wrap: wrap; gap: 6px; }
.ots-public-assistant__actions { margin-top: 7px; }
.ots-public-assistant__actions a, .ots-public-assistant__suggestions button { display: inline-flex; min-height: 38px; align-items: center; justify-content: center; padding: 7px 10px; border: 1px solid #8eafca; border-radius: 999px; background: #fff; color: #092f51; font-size: 12px; font-weight: 750; line-height: 1.25; text-decoration: none; cursor: pointer; overflow-wrap: anywhere; }
.ots-public-assistant__actions a:hover { text-decoration: underline; }
.ots-public-assistant__actions .is-primary { color: #fff; background: #0f4c81; border-color: #0f4c81; }
.ots-public-assistant__suggestions { flex: 0 0 auto; padding: 10px 12px; border-top: 1px solid #ccdfef; }
.ots-public-assistant__form { display: grid; flex: 0 0 auto; grid-template-columns: minmax(0, 1fr) auto; gap: 7px; padding: 0 12px 10px; }
.ots-public-assistant__form input { min-width: 0; min-height: 44px; padding: 9px; border: 1px solid #8eafca; border-radius: 10px; background: #fff; color: #152238; font-size: 16px; }
.ots-public-assistant__form button { min-height: 44px; padding: 8px 10px; border: 0; border-radius: 10px; background: #0f4c81; color: #fff; font-size: 11px; font-weight: 800; cursor: pointer; }
.ots-public-assistant__note { flex: 0 0 auto; margin: 0; padding: 0 12px 12px; color: #52677f; font-size: 10px; }
.ots-public-assistant__sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; border: 0; }
.ots-public-assistant button:focus-visible, .ots-public-assistant input:focus-visible, .ots-public-assistant a:focus-visible { outline: 3px solid #ffd166; outline-offset: 3px; }
@media (min-width: 921px) and (max-width: 1200px) {
  .ots-public-assistant { width: 166px; }
  .ots-public-assistant__toggle { min-height: 86px; grid-template-columns: 40px minmax(0, 1fr); padding: 8px; gap: 6px; }
  .ots-public-assistant__mascot { width: 40px; height: 40px; }
  .ots-public-assistant__invitation strong { font-size: 10px; }
  .ots-public-assistant__invitation span { font-size: 12px; }
  .ots-public-assistant__invitation small { font-size: 10px; }
}
@media (max-width: 920px) {
  .ots-public-assistant { width: min(360px, 100%); }
  .ots-public-assistant__toggle { min-height: 62px; grid-template-columns: 40px minmax(0, 1fr); padding: 6px 10px; border-radius: 12px; }
  .ots-public-assistant__mascot { width: 40px; height: 40px; }
  .ots-public-assistant__invitation strong { font-size: 11px; }
  .ots-public-assistant__invitation span { margin-top: 2px; font-size: 13px; }
  .ots-public-assistant__invitation small { margin-top: 1px; font-size: 10px; }
  .ots-public-assistant__panel { inset: 10px max(10px, env(safe-area-inset-right, 0px)) calc(var(--hub-quick-dock) + 8px) max(10px, env(safe-area-inset-left, 0px)); width: auto; height: auto; border-radius: 16px; }
}
@media (prefers-reduced-motion: reduce) {
  .ots-public-assistant *, .ots-public-assistant *::before, .ots-public-assistant *::after { transition: none !important; scroll-behavior: auto !important; }
}